Welcome to WhatsEase, a service provided by Vilva Business. By accessing or using our platform, services, or website (“Services”), you agree to be bound by these Terms and Conditions (“Agreement”). If you do not agree to these terms, do not use our Services.
What Does This Privacy Policy Cover?
This Privacy Policy covers our treatment of personally identifiable information of you and your customers (“Personal Information”) that we collect when you access or use our services. However, this policy does not apply to third-party companies or individuals that we do not own or control. We collect various types of Personal Information from users, as explained below, and we use this information internally for:
Personalizing, providing, and improving our services.
Allowing users to create accounts and profiles.
Contacting users regarding their accounts and transactions.
Processing and fulfilling user requests for products or services.
Analyzing service usage to improve the platform.
We may share some Personal Information with third parties only as described below.
Note: We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected such information, we will delete it immediately. If you believe that a child under 13 has provided us personal information, please contact us at [email protected].
Will WhatsEase Modify This Privacy Policy?
We continuously improve our services and may update this Privacy Policy accordingly. When changes are made, we will notify users via:
A notice on Whatease
An email notification.
Other appropriate communication methods.
If you continue to use the services after these updates, it means you accept the new Privacy Policy.
What Information Does WhatsEase Collect?
1. Information You Voluntarily Provide to Us
We receive and store any information you provide to us, including:
Name, address, email, phone number, and account credentials.
Payment and billing details (processed via third-party providers).
Business registration details (for vendors).
We may communicate with you via email or notifications. If you prefer not to receive such communications, please contact us at [email protected].
2. Information Automatically Collected by WhatsEase
Whenever you interact with our services, we automatically collect data from your browser or device, including:
IP address, device ID, and browser type.
Cookies and tracking data.
Service usage patterns.
We use cookies to improve our services. You can disable cookies through your browser settings, but this may affect your experience.
Note: This Privacy Policy does not cover third-party cookies or tracking technologies.
Will WhatsEase Share or Sell Personal Information?
We do not sell or rent Personal Information to third parties, except as follows:
1. Information That Is No Longer Personally Identifiable We may anonymize data and share aggregated usage statistics with partners to improve user experience. However, we do not disclose any personally identifiable information.
2. Third-Party Business Integrations Certain services may require third-party APIs or platforms (e.g., Shopify, Meta, Google). We only share necessary data for service functionality.
3. Business Transfers If WhatsEase is acquired, merges, or undergoes a business restructuring, user data may be transferred as part of the transition.
4. Legal Compliance We may access, preserve, or disclose information if required by law or to protect the rights and safety of WhatsEase and its users.
Is My Personal Information Secure?
We implement security measures including:
Password protection for user accounts.
Encryption for sensitive data.
Secure access controls to prevent unauthorized access.
However, no system is 100% secure. Users must protect their login credentials and limit access to their accounts.
What Personal Information Can I Access?
You may view, update, or delete certain Personal Information through your account settings. If you need further assistance, contact us at [email protected].
What Choices Do I Have?
You can choose not to provide certain information, but this may affect service functionality.
You can unsubscribe from marketing communications by updating your account settings or contacting us.
You may request account deletion by emailing [email protected]. However, some data may be retained for legal or operational purposes.